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Privacy Policy

1. Who we are

CrawlerPal is a service operated by Magic Pulpo Kft., a company registered in Hungary (the “we”, “us”, or “Controller”). For any privacy question, or to exercise your rights, contact hello@crawlerpal.com.

2. What we collect

We only collect what you give us or what is needed to run the service:

DataWhySource
Work email, name (optional)To send your score/audit and follow upYou provide it
Company website, market, competitors, target promptsTo run the visibility check or auditYou provide it
Chat transcript of the Instant Visibility CheckTo compute your directional score and improve our scoringGenerated in use
Booking details, name, email, company, requested time, and any notesTo schedule a consultation and create the calendar invite and video-meeting linkYou provide it
Usage, device, and interaction data (via cookies and similar technologies)Website analytics and product improvement, only with your consentCollected automatically
Hashed IP address and user agentRate-limiting and abuse prevention onlyCollected automatically

We do not knowingly collect special-category data. Please don’t submit it.

3. Why we’re allowed to use it (legal bases)

4. Cookies & analytics

We use two kinds of cookies and similar technologies:

You can accept or decline analytics in the cookie banner and change your choice at any time. Declining doesn’t affect your ability to use CrawlerPal.

5. Sub-processors

We use a small set of vendors to run CrawlerPal. We choose EU regions for storage where the service supports it; some analytics and scheduling vendors are US-based and covered by the safeguards below.

ProcessorPurposeRegion / basis
SupabaseDatabase & storageEU
VercelApplication hostingEU
AnthropicLLM used to compute the directional scoreAPI processor; not used to train on your data
ResendTransactional & confirmation emailEmail delivery
Google (Calendar & Meet)Scheduling and video-call links for booked consultationsUS · SCCs / EU-US Data Privacy Framework
Google (Analytics & Tag Manager)Website analytics and tag management (consent-based)US · SCCs / EU-US Data Privacy Framework
Microsoft (Clarity)Product analytics, heatmaps & masked session replay (consent-based)US · SCCs / EU-US Data Privacy Framework

Where a processor operates outside the EEA, transfers are covered by Standard Contractual Clauses, the EU-US Data Privacy Framework, or an equivalent safeguard. A current sub-processor list is available on request.

6. What we don’t do

7. How long we keep it

We retain intake, booking, and audit data for as long as needed to deliver the service and for a reasonable period afterwards for follow-up, then delete or anonymise it. Analytics data is retained for the limited windows configured in Google Analytics and Microsoft Clarity. You can ask us to delete your data sooner at any time.

8. Your rights

Under the GDPR you have the right to access, correct, delete, restrict, or port your personal data, to withdraw consent, and to object to processing based on legitimate interests. To exercise any of these, email hello@crawlerpal.com. You also have the right to lodge a complaint with your local supervisory authority.

9. Data Processing Agreement

A signed Data Processing Agreement (DPA) is available on request, including for the free tier. See our GDPR page.

10. Changes

We may update this policy. We’ll change the “last updated” date above and, for material changes, notify you where appropriate.